Contact Us

Contact Us
BenefitContact Information
Health Net Member ServicesGeneral benefit questions or issues
1-888-926-4921
711 (TTY)

Send a secure message
Behavioral Health & Substance Abuse ProgramsHealth Net's Behavioral Health customer service
1-888-926-5108
1-855-322-3185 (TTY/TDD - Hearing assistance)
For questions or help with authorizations, referrals and transition of care.
OptumRX (pharmacy benefits)Customer Care
1-855-505-8110
for questions and information about benefits.
Call Health Net from outside the United States
  1. Dial the AT&T USADirect access number for the country you are calling from. (Visit AT&T Traveler for a list of country access codes.)
  2. After the prompts, dial toll-free 1-888-552-3971 to be connected to our main customer service system.
Health Net's Special Investigations UnitReport any fraud or suspected fraud issues
1-888-977-3565