Contact Us
Benefit Contact Information
Health Net's Customer Contact Center

General benefit questions or issues.

1-888-926-4921
711 (TTY)

Send a secure message

Behavioral Health & Substance Abuse Programs MHN customer service
1-888-926-5108

1-855-322-3185 (TTY/TDD - Hearing assistance)
For questions or help with authorizations, referrals and transition of care.
OptumRX (pharmacy benefits) Customer Care
1-855-505-8110

for questions and information about benefits.
Call Health Net from outside the United States
  1. Dial the AT&T USADirect access number for the country you are calling from. (Visit www.usa.att.com/traveler for a list of country access codes).
  2. After the prompts, dial toll-free 1-888-552-3971 to be connected to our main customer service system.
Health Net's Special Investigations Unit Report any fraud or suspected fraud issues. 
1-888-977-3565